Disney+ tops new acquisitions as AppleTV+ experiences decline from record highs

Prime Video sees a resurgence after a soft first quarter
24 July 2024
Kantar, the world’s leading evidence-based insights and consulting company, released its latest Entertainment on Demand (EoD) data on the UK’s streaming market.  Kantar’s EoD study in Great Britain uncovers the following behaviours within the Video on Demand (VoD) market between Apr to Jun 2024: 

 - Baby Reindeer on Netflix most enjoyed VoD series in Q2 
 - Disney+ took top spot of new subscriptions in the Q2 2024 with 19% share  
 - Clarkson’s Farm helped Prime Video rebound after a soft Q1, back into #2 spot  
 - Warner Bros Discover (TNT/EuroSport/discovery+) surged into #3 with a sport content-led drive   
 - AppleTV+ fell to #4 spot with a 12% share after holding the top spot for the last 6 months  
 - Q2 was a light quarter for new subscriptions, with only 8% of the British population taking out a new VoD service, the lowest in 12 months  
 - 19.5m British households have at least one paid video streaming service, down 300k from Q1 2024 
 - Almost half of UK streamers (47%) would accept ads for a cheaper service, up from 42%  

 

Clarkson’s Farm and Fallout drive Prime Video resurgence  

After a soft first quarter, Prime Video bounced back into 2nd in the share of new paid-for subscriptions. Clarkson's Farm continues to resonate strongly with British audiences, with the release of the show's third season responsible for attracting 14% of new Prime Video content-led subscriptions over the second quarter. The farming documentary was also the 2nd most enjoyed title across the whole of the UK, only behind Baby Reindeer on Netflix. After experiencing a temporary rise in cancellations post-Christmas in June, Prime Video’s churn rate fell below that of Netflix, coming in at just 2% over the month. However, some concerns still linger amongst those on Prime Video’s ad-supported tier, with a net dissatisfaction with the number of ads served of -17% compared to -6% for Netflix and -7% for Disney+. Despite this, almost half of UK streamers (47%) now say they would accept ads if it made the service cheaper, up from 42% 18 months ago.  

baby reindeer

 

Strong content lineup keeps Netflix on track 

Baby Reindeer, a UK-based biographical drama about a stalker, proved to be a huge hit and was the most enjoyed show across the UK during the second quarter. The show alone was responsible for attracting 8% of new subscribers. The latest instalment of period drama, Bridgerton, was the top show in June, helping Netflix to grow its subscriber share over the same point in 2023. Despite increased competition, Netflix continues to dominate content discovery in the UK, with 53% of all VoD subscribers choosing Netflix as their first port of call to find new content to watch, marginally up from a year ago.  

Sports content helps Warner Bros Discovery (TNT/EuroSport/discovery+) gain share

Warner Bros Discovery climbed to third place in the second quarter in share of new paid-for subscriptions, with sports being a driving force for 1 in 4 new subscribers, the highest in over a year. Kantar Entertainment on Demand data highlights that the acceleration in acquisition was significantly helped by online and social media advertising, both hitting yearly highs in terms of their impact.  

New series of Grey’s Anatomy helps propel Disney+ to top of new subscriptions chart  

The release of series 20 of Grey’s Anatomy was the top driver of new subscriptions to Disney+ over the quarter, with Japanese historical drama Shogun continuing to perform well. The Disney+ ad-supported tier is playing a key role in attracting new subscribers to Disney+, with subscribers rating the ad experience higher than most of its direct peers – an important outcome given the importance of the overall Disney brand in the marketplace.  

AppleTV+ and Paramount see a softer quarter after a sustained run of growth 

Having held the top spot for the last six months, AppleTV+'s share of new subscriptions fell back in the second quarter, with specific title-driven acquisitions falling from 44% last quarter to 34% in Q2. A slightly weaker slate in the second quarter meant AppleTV+ relied more heavily on free trial promotions to drive subscriber growth.   

As the excitement surrounding Yellowstone started to fade, Star Trek usurped Yellowstone for the first time in over 12 months as the title/franchise most important in attracting new subscribers to Paramount+, but it wasn’t enough to stop a fall in share. Paramount continues to struggle with subscriber advocacy, with Net Promoter Score (a measure of subscriber advocacy) remaining in negative figures for the last 12 months. This is limiting the ability of Paramount+ to win new subscribers via word-of-mouth recommendation, instead having to rely more heavily on expensive marketing campaigns. More than 1 in 3 of those quitting the service say they are not using it regularly enough and cite a lack of new content as a key reason.   

“The latest data from our Entertainment on Demand study reveals the dynamic nature of the GB streaming market. Prime Video’s resurgence, driven by popular content like Clarkson’s Farm, highlights the importance of compelling content in retaining subscribers. Meanwhile, the strong performance of Disney+ and Netflix underscores their ability to consistently deliver engaging shows that resonate with diverse audiences,” said Andrew Skerratt, Global Insights Director at Kantar. “Understanding these trends and consumer preferences is crucial for streaming services aiming to maintain and grow their subscriber base in a highly competitive market.” 

Access the interactive data visualisation for more information.